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Bloxcross, Inc. (“Bloxcross,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information we collect. This Privacy Policy outlines how we gather, use, share, and protect your data when you interact with our website, services, and platform.
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1. Information We Collect
1.1 Information You Provide to Us
Personal Information: Name, email address, phone number, mailing address, and identification documents (e.g., passport or driver’s license).
‍Financial Information: Bank account details, payment information, or transaction details.
‍Business Information: Company name, tax identification number, and trade details (for business accounts).
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‍1.2 Information We Collect Automatically
Device Information: IP address, browser type, operating system, and device identifiers.
‍Usage Data: Interaction with our website, platform, and services, including pages visited and time spent.
‍Cookies and Tracking Technologies: To enhance user experience and gather analytics (see Cookie Policy below).

‍1.3 Information from Third Parties
‍Data from financial institutions, credit bureaus, identity verification providers, or partners involved in transaction processing.

‍2. How We Use Your Information
‍We use your information to:
Facilitate secure transactions and provide our services. Verify your identity and comply with legal and regulatory requirements. Improve and personalize our platform, including customer support. Communicate important updates, offers, or relevant information. Detect, prevent, and address fraud, unauthorized activity, or security breaches.

‍3. Sharing Your Information
‍We may share your information with:
‍Service Providers: Vendors assisting with transaction processing, identity verification, or IT services.
‍Regulatory Bodies: To comply with legal, regulatory, or compliance obligations.
‍Partners and Affiliates: For business purposes, with entities that align with our privacy standards.
‍Legal Authorities: If required by law or in the event of disputes, fraud investigations, or protection of our legal rights.

‍4. Data Retention
‍We retain your information for as long as necessary to fulfill our services, comply with legal obligations, resolve disputes, and enforce agreements. Data may be anonymized or securely deleted once no longer needed.

‍5. Your Privacy Rights
‍Depending on your location, you may have rights under applicable laws, including:Accessing the data we hold about you.Requesting corrections to inaccurate or incomplete information.Deleting or restricting the use of your data (subject to legal obligations).Withdrawing consent where applicable.To exercise these rights, please contact us at support@bloxcross.com.

‍6. Data Security
‍We implement robust security measures to protect your data, including encryption, secure servers, and regular monitoring for vulnerabilities. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

‍7. Cookie Policy
‍Bloxcross uses cookies and similar technologies to:Improve user experience and platform functionality.Analyze website traffic and usage patterns.Deliver targeted advertisements or marketing messages.You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

‍8. Cross-Border Data Transfers
‍As a global company, your data may be transferred to and stored in countries outside your residence. We ensure all transfers comply with applicable laws and offer adequate protection.

‍9. Updates to This Policy
‍We may update this Privacy Policy to reflect changes in our practices, legal requirements, or technology. Updates will be posted with a revised effective date, and significant changes may be communicated directly.

‍10. Contact Us
‍For questions or concerns regarding this Privacy Policy, please contact us:

‍Email: support@bloxcross.comBy using Bloxcross services, you acknowledge and agree to the terms of this Privacy Policy.
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‍Effective Date: 12/05/2024